We are confident that you will love the products you order from modvel.com.

However, we understand you want to be just right. That is why we offer a 100 day return policy with no-restocking fees*. We'll even pay the return shipping cost, all we ask is that you keep the box. 

 

To request a return, please contact our friendly customer service team via this link, during our hours of operation.

Please follow this link for warranty information.

 

We are confident that you will love the products you order from modvel.com.

However, we understand you want to be just right. That is why we offer a 100 day return policy with no-restocking fees*. We'll even pay the return shipping cost, all we ask is that you keep the box. 

 

To request a return, please contact our friendly customer service team via this link, during our hours of operation.

 

 

 

*Please see our FAQ page for additional helpful information.

 

Monday - Friday: 6:00am - 5:00pm PST

HOW MUCH TIME DO I HAVE TO RETURN MY ITEMS?

 

We accept returns on any item WITHIN 100 DAYS of being delivered to you. 

 

(What does this mean?): This means you have 100 whole days to try the item out in your home!  

 

A refund to the original form of payment is processed once the item has been received by our fulfillment centers and inspected by our returns team.

 

You can cancel anytime before an item ships. If you need to cancel an order, please contact our customer support team as soon as possible. If an item has already shipped, this will be considered a return, and our standard return policy will apply.

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